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1. Order information including order number, product names or SKU codes of related items is required for return or exchange.
2. An order confirmation email with order number was sent after you completed the purchase. Please check your spam mailbox if you don't see it.
3. SKU codes can be found in order confirmation email, on shipping bags and each product page.
4. Products need to be returned to the address customer service provided instead of the one on shipping slip.